Crucial Conversations®

Date: March 10: Day 1 & March 19: Day 2 
Time: 9am – 4:00pm each day
Course Fee: $425 (for 2 days, book and materials, continental breakfast & lunch each day included)
Location: TBD

Facilitated by: Debbie Harding, UBCO Workplace Learning & Engagement Associate,
Crucial Conversations® Facilitator

Crucial Conversations® is an internationally recognized, two-day course that teaches skills to create alignment and agreement between parties by fostering open dialogue around high-stakes, emotional, and risky topics.

The training is geared toward campus staff and faculty leaders and corporate professionals.  It teaches skills to help move “crucial” discussions forward in a respectful way that honours all points of view and produces positive results.

Participants will learn how to:

  • Create a safe space to explore differing opinions
  • Speak persuasively, not abrasively
  • Recognize and diffuse emotional road blocks that inhibit respectful dialogue
  • Foster teamwork and better decision making
  • Move from discussion toward action and results
  • For More Information
Crucial Conversations® is a program designed by VitalSmarts®, a widely recognized innovator in the field of training and leadership development.  The program combines three decades of original research with 50 years of the best social science to help leaders and organizations influence how human behavior impacts workplace culture and performance.
Please send all payments to: Debbie Harding, Workplace Learning & Engagement, H.R. ADM 002

Crucial Conversations®: March 10 & 19, 2020

  • Note: We are not able to offer refunds on workshop fees for no shows or late course withdrawals (5 days prior to workshop/course) for reasons other than illness. In order to avoid cancellation fees we encourage substitutions; however, it is the department’s , or in the case of PD Funds, the registrants, responsibility to find an alternate participant to attend. In the cases where the original registrant has accessed PD Funds to pay for the workshop the substitute must have own PD Fund balance or alternative payment method. The substitute cannot use the original registrants PD Funds.

Privacy Notification

Your personal information is collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA). This information will be used for coordinating an event or activity of UBC. Questions about the collection of this information may be directed to Debbie Harding at