Crucial Conversations®

Wednesday, April 11 and Wednesday, April 18

9:00 am to 4:30 pm

Location: April 11th EME4116, April 18th UNC334

Crucial Conversations® is an internationally recognized, two-day course that teaches skills to create alignment and agreement between parties by fostering open dialogue around high-stakes, emotional, and risky topics.

The training is geared toward campus staff and faculty leaders and corporate professionals.  It teaches skills to help move “crucial” discussions forward in a respectful way that honours all points of view and produces positive results.

Participants will learn how to:

  • Create a safe space to explore differing opinions
  • Speak persuasively, not abrasively
  • Recognize and diffuse emotional road blocks that inhibit respectful dialogue
  • Foster teamwork and better decision making
  • Move from discussion toward action and results

Crucial Conversations® is a program designed by VitalSmarts®, a widely recognized innovator in the field of training and leadership development.  The program combines three decades of original research with 50 years of the best social science to help leaders and organizations influence how human behavior impacts workplace culture and performance.

Cost: $395 (for both days, book and materials included)

Registration Form

The information provided on this form will be used for the purposes of processing your registration.

Includes lunch and refreshments both days.

Method of Payment:

– Professional Development Funds – AAPS, BCGEU, Faculty, Executive Administrative
– Cheque
– Journal Vouchers

Please send all payments or PD funding forms to: Lisa Frost, OD Learning Specialist, HR ADM002

Privacy Notification

Your personal information is collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA). This information will be used for co-ordinating an event or activity of UBC. Questions about the collection of this information may be directed to to Lisa Frost,