UBC Resources – Mental and Physical Health

Mental Health Counselling Options

When you are eligible for the health benefit plans through UBC’s group plans, you have two ways to access mental health counselling.

Morneau-Shepell’s Employee and Family Assistance Program (EFAP) 24/7 access at #1-800-387-4765 Visit their website at www.workhealthlife.com on your laptop or download their mobile phone app. Options for counselling are:

  • Over the phone (on # above)
  • Online (workhealthlife.com) chat
  • Email counselling
  • Video Counselling

If you have any questions, please contact: UBC EFAP Support- efap.info@ubc.ca

Sun Life’s Extended Health Psychological Services

  • 100% of the cost for licensed psychologists, social workers or registered clinical counselors up to a maximum of $2,500 per person (for the employee and each of their dependents/spouse) per benefit
  • A doctor’s referral is not required

Jacky Ivans at jacky.ivans@ubc.ca or 250-807-8928 or benefitsinfo@hr.ubc.ca

Mindfulness Program

The 30-Day Mindfulness Challenge is a free online training program. Past participants have found that the challenge helps reduce stress, while increasing joy and peak performance in all areas of life. View the online orientation video from MindWellU. Create your profile on the MindWellU online hub. (To view the MindWellU privacy policy, click here.)

Sun Life Extended Health

UBC’s Extended Health Plan, if eligible, will reimburse you and your eligible dependents for the cost of many health-care services that are not covered by BC’s Medical Services Plan such as prescription drugs, psychological services, physiotherapy, medically necessary equipment, and emergency medical care while travelling out of province.

For more information on prescription drug coverage and what is excluded, please refer to the Sun Life booklet applicable to your employee group.

How to make a claim or contact Sun Life:

1) #1-800-661-7334 or #1-800-361-6212

2) Online – www.mysunlife.ca

Physical Health

Shepell’s EFAP mobile app ‘EAP’ under Fitness Support through the Fitness Coach Connects program ParticipAction app.

Tips for Staying Well whilst transitioning to Working Remotely.

Virtual Team Activities.

Continued Learning

Online learning at LinkedIn Learning for UBC for UBC Faculty & Staff. Sign in using your CWL login.